It's Been One Week...

Has it really been one week since the last post on my blog?

Yes, it has.

Last week, I was really busy. However, that is par for the course.

Once again, my job at the Tier 1 IT help desk at the Social Security Administration struck again, runining everything.

I am tired of expending A LOT of mental energy every day that I work at my job.

The job is just barely bearable.

For the past couple of months, I get a really bad headache. It occurs just about every afternoon. The headache always occurs in the same place: at the center top on the right side of my head.

It doesn't take too much to trigger it.

As soon as I get a caller that is having problems connecting to VPN, my headache will kick in.

This time next week, on October 2, 2022, I will have been working at the Tier 1 help desk at SSA for five years.

When I realized that I have been at the Tier 1 help desk for five years, I was shocked.

Working at the SSA Tier 1 help desk is like being on a runaway train. There is always a crisis of some sort going on when I get online.

It's always fun to have to explain what an ethernet cable does to a caller that cannot connect to VPN via wi-fi.

Is five years working at the Tier 1 help desk too long at one IT position? That's an interesting question that needs an answer.

However, on the other hand, working at the Tier 1 IT help desk at the SSA gave me a full-time job and health insurance (when I really, really needed it).

Moreover, my current job did provide me an avenue for getting IT experience.

When I think about it, I really have learned a lot.

As a result, working at the Tier 1 help desk at SSA hasn't been without its positives.